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Data Coordinator

Company Achievement Awards Group
Reference # # Data Coordinator
Published 23/09/2019
Contract Type Permanent
Salary Market Related
Location Westlake, Western Cape, South Africa
Introduction
Achievement Awards Group requires an individual who can ensure that AAGroup client and member queries are resolved through effective analysis of operational systems, data and processes. You are able to offer relevant solutions to the account team to resolve campaign and data issues. You will report to the Account Team.
Job Functions Information Technology
Industries IT - Information Technology
Specification

You have:

•Relevant Qualification(s)
•Knowledge of AAGroup and Campaign operations, processes and procedures
•Customer service experience
•Strong analytical and technical skills
•Experience working with large data sets

As Data Coordinator you will be responsible for:

•Working closely with relevant stakeholders, including client and other strategic partners
•Conducting regular data & trend analysis and providing feedback to account team
•Generate and monitor program reports and dashboards
•Understand, update and communicate relevant processes
•Build a positive relationship with program vendors
•Ensure vendor adherence to vendor / client SLAs
•Attending all Operational and Client meetings and report back on operational issues
Requirements

You have the following skills and competencies:

•SQL knowledge & Skills (advantageous)
•JIRA knowledge (advantageous)
•Highly skilled in Microsoft Office (specifically Excel)
•Analytical ability
•Attention to detail
•Customer focus
•High performance mind-set
•Interpersonal skills
•Problem solving
•Quality ethic
•Teamwork
Job Closing Date 31/10/2019
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Last Updated: 12-9-2019 [19.09.05.00]
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